Common Questions
We are open for adoptions Monday - Friday 11:00am to 7:00pm and Saturday 10:00am to 6:00pm. We are closed Sunday.
I found a stray cat or dog. What do I do?
Call us and we can get you the number for Animal Control in your area (if applicable) or direct further if needed. We will also check our lost and found reports to see if anyone has called in their missing animal that might match the one you have found.
I lost my dog or cat. What should I do?
Call us and we can first take a lost report with the details of your pet and where it was lost, and cross-check it with any reports that have been called in. Then we can supply the phone numbers of the Animal Control facilities that would cover the area where your pet was lost from. We also recommend calling the Sheriff to leave a report with the, as well as any veterinarians in the area.
I need to surrender my dog or cat. Can I bring it to you?
We are a limited-admissions facility, therefore we do intakes by appointment only, to ensure we will have space for your animal. Please call Monday through Friday to set up an appointment to bring your animal. We will try to assist you as soon as possible, but if our availability for an appointment is not soon enough for your needs, we will refer you to another facility.
Do you offer vet services to the public?
No, we legally can't provide vet services or medications to the public. However, we do facilitate assistance programs for low-cost spays and neuters, and post any low-cost vaccine clinics in the area when they become available.
Are there any low-cost veterinarian clinics?
The closest clinic that offers low-cost services year around is the Spay and Neuter Wellness Clinic located in Amery, WI. Many local vets and/or cities offer vaccine clinics in the Spring, which are advertised at the vets or in the newspaper. If the time has come for your pet to be humanely euthanized, but you are unable to afford the cost of this service at your vet, the Animal Humane Society provides this service for owned animals at a lower fee. Please call them for more information.
Are the animals up for adoption already spayed or neutered?
Yes, every cat, kitten, dog, and puppy are spayed or neutered prior to adoption. Pediatric spays and neuters allows us to place young kittens while still being altered.
How old do you have to be to adopt an animal?
You must be 18 years of age or older to adopt an animal.
How old do you have to be to volunteer?
You must be 16 years of age or older to volunteer. However, if you have younger children that are interested in helping, the option of becoming a foster family does not require a minimum age.
My pet recently passed away, would you be able to use their food or toys for the animals awaiting adoption?
Yes, we would certainly be able to use the food or supplies, even if the bag has been opened.